The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Octopus Distribution Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Please return your purchase to the following address:
Octopus Distribution Sdn Bhd
11, Jalan PPU 3A,
Pusat Teknologi Sinar Puchong,
47100 Puchong
Selangor
Malaysia
Please contact us at enquiry@octopus-distribution.com.my or 012-280 7084 if you have any questions or doubts.