Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Octopus Distribution Sdn Bhd  will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days  after the confirmation.

Please return your purchase to the following address:

Octopus Distribution Sdn Bhd 

11, Jalan PPU 3A,

Pusat Teknologi Sinar Puchong,

47100 Puchong



Please contact us at  or 012-280 7084 if you have any questions or doubts.